Honda HRC2163HXA Wheels Locked Up

[Okcjeremy]

I have a Honda HRC2163HXA and all of sudden the mower won't turn to the left or the right. It appears that the wheels are locked up when I try and turn it. Any ideas on what faulty part may need to be replaced? Thank you very much for your assistance.

 

[Lord_Cavendish]

Bad wheel ratchets? Can you push it forward?

 

[slomo]

So now the commercial models are doing this? ?

slomo