Well..... after 2 full hours on hold and when you do get a human, you go back on hold.
They don't help, they have to check for 1/2 an hour!?! Suddenly, you're back on the computer generated prompter and start the whole thing over again!
Very disappointed. Oh yeah, and they have Muzak that drives you absolutely postal. On purpose, I'm sure.
Will try Seat King tomorrow. They built the thing, maybe they have the brackets or a new seat?