Thanks all for the replies. I had wondered why I wasn't getting notifications about this thread. Just checked and they're in my Spam. Ha!
Anyway, so this is a kohler engine, yes. I don't have the numbers handy at the moment, but I'll try to get them later if I think of it.
As far as a clog, I would hope not. They already replaced the carburetor in this thing once!
cpurvis, I appreciate your explanation of how things work! As far as adjusting stuff or cleaning the carb, I'd like to learn that stuff but not comfortable yet. But I also just got it back from the shop and they didn't do any of that stuff, plus they always keep it for weeks. Only good thing is they don't charge me anything, probably because it's still so new and they know that would be absurd.
Stuck between a rock and a hard place.. I just wanted to make sure this problem isn't an indicator of a deeper, bigger issue.