Click on garden tractor and then download the service manual for the 2000 series. Troubleshooting starts on page 83
#7
StarTech
This is why I usually need the actual mode from the serial number tag; the layman's model just allows for us to look up the wrong info. In your case it appears to be a 14W-3FM-010 mower.
And yes it has electric steering driven gearbox. IL posted a link to the service manual so you try the troubleshooting procedure listed.