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Paid for the hydro oil change with a card and won’t pay for the second bill for screwing up my mower.

They sent me a bill for adjusting the rpm's even though I told them to just change the hydro oil. I asked them why I have to pay for something I didn't want or order as well as why should I pay you to screw up the way my motor runs after they messed with it. Needless to say they were not paid...

You are correct something messed up during the hydro oil change. They decided to adjust the high throttle rpm's because they said it was a little over 3200 and spec says 3600. After they did that is when all of the surging started with full throttle and blades engaged.

Thanks for the info. When I get the mower back will try the carb cleaning as it won't hurt to clean it up inside even if that isn't the problem.

I do all of my maintenance but thought since the mower was still under warranty that I would just let them change the hydo oil as I was going to change it myself but that way if something comes up with anything they would not be able to say "well you did this" and get out of covering anything...

I will take that as a joke and move on.

Good info to know. Thanks.

Thanks for the info. Will give the seafoam a try and see where it goes. Is the governor something that can be adjusted?

I change my own oil and filter and have used the Mobil 1 15w50 on the last 2 changes. If there is possibly the carb being dirty, what do you recommend? I have some sea foam that I run through my motorcycle from time to time but if there is something you like better, let me know when you have...

Thanks for the reply. I bought the mower new and for 2 1/2 years the mower performed flawlessly. Started very easy and run like a top at slower throttle as well as full throttle. Always when the blades were engaged the throttle was full and never had the surging sound. It only has the surging...

Where do you get off belittling people who are looking for information and A) don’t understand what some are saying and B) don’t have the knowledge to input what is said to them. Also never said anything about what Star said. You brought him into this conversation. Only answered your derogatory...

One I don’t have an attitude. Seems the “attitude” is coming from you. Was just wanting info what I can do and if my mower was “surging” during operation would hurt it which you as a “ technician“ never answered any question I had. 2 was not only asking technicians only but anyone including...

I guess no one has any answers of what I should or should not do.

Took my mower to the dealer to get the drive oil changed. Was recommended to change it at 100 hours and then every 400 hours. After I got the mower back I noticed it was harder to start than it usually was and when I did get it started it puffed some smoke and ran a lot faster at just idle than...

Been waiting almost 2 weeks for the dealership to change the oil and do a once going over to make sure everything is going good since this would be the first service. I am going to go get my mower and change the oil and filter myself like I always do so what oil filter and number should I go...

OK But what to use for the oil in the motor, weight and brand?

I know this will open a can of worms, but what would be the oil I should use (name and grade) for an oil change. The last time I change the hydro oil in my other mower I used Mobil 15w-50 as I couldn't find the 20w-50 anywhere around where I live.

Decided to just take the mower to a dealer close to the house and go ahead and get the first oil change done since it has 14 hours on it even though the dealer said 10 is the time to do it and let them go over the mower and make sure everything is the way it needs to be. From then on I will...

Ok. Next time I get the mower out I will push the lever to full and mower that way and see if there is an improvement. Thanks a lot.

Yes I have the throttle control and set it to 75% +- of full throttle when running with the choke knob pushed in after starting.

OK I will get a picture when I get back and can hopefully post the correct one next time. Thanks.

See if this is what you ask for. If not let me know. Thanks.

It is a Cub Cadet ZT2 50” zero turn mower 2021 model

Where and what would you want a photo taken of.

Ok will check that out. Thanks

It has always been like this since I bought it new 5 months ago. Never thought anything about it until I started reading some things about the speed for forward and reverse. Did a little test in my driveway yesterday. Started at a point in my long blacktop driveway and pushed both levers full...

I just have a hard time believing that there is anything wrong with the mowers drives or belt as they are really smooth forward and reverse. Turns great and all aspects handle really well. Is there only one way to hook them up and there isn't any adjustment on the linkage or anything? So what...

Called them today. Told me it could be the drive belt could have stretched but that part is only covered for 30-60 days after purchase. Told them I bought it last Oct and haven’t used it but 10 hrs so hard to believe that is the problem. Wants me to load it up and drive the 60 miles and leave...

I bought a Cub Cadet ZT2 zero turn right before winter last year so have put less than 10 hrs on it but I notice that when going forward it isn’t any faster than if I am going in reverse. Is there a way to adjust the hydrogear transmission or linkage to go faster? It says it should go between...