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I cringe every time I pay the extra. I smile every time my equipment starts without fail, even when it's been sitting awhile.

I bought a Hustler Raptor SD in 2014. I've been pretty pleased with it until recently. Until three weeks ago I would have said I'd buy one again. It broke then and it's not the breaking that has cooled my enthusiasm. It's the response by servicing dealers and by Hustler itself. I tried to get...