Recent content by Jimself49

Sent an email to some top management at Toro. Like i said the issue is now beyond this height adjuster. It is about getting expected warranty service locally as they promote and in fact as their front line customer service directed me. We will see…

I did contact Ace and spoke to the manager of my local store. Seemed to want to stay out of it. (Sgt Schultz) I dealt a couple of times with Toro customer service online and in chat. Seems outsourced and they just give me repair possibilities further away and refer me to owners manual. It’s...

Yeah, you are right. Toro apparently has a BIG PROBLEM. The two closest places for authorized warranty work that Toro gave me, both refuse to do it unless I bought it there. Its now MY PROBLEM.

I bought a new 213111 mower this Spring. Almost from day 1, the rear wheel height lever has shown a tendency to slip to another setting during mowing. It looks to me like a design flaw. Different from the front wheel which has a central pin to hold it. I am willing to also consider operator...