Gentlemen,
Last week I purchased a 2020 Timecutter 50 inch with the My Ride Suspension system. I absolutely love it and wished I could have bought one years ago. Having cut the grass 3 times now, its coming up for its first oil and filter change at 5 hours, so off to the dealership I go to purchase a filter.
What a shock to discover that the oil filter (stamped Made in China) is $28 CDN (including tax)? Once home and after a search online I find that Home Depot has the same filter for $11.97 CDN before tax! And I discover I can get the same filter many other places all for under $14 all day long.
The day I purchased the mower I asked about putting an hour meter on the unit (for the money I paid for the mower it should have had one already on it from the factory) and was told it was about a $100 CDN option. I opted not to purchase one. Instead I bought an hour meter online for $25 including shipping that showed up 3 days later and took me all of a half hour to install.
Why do these companies insist on raping you every time you need parts?
I'll be doing a lot of online shopping for any needed parts in the future before I venture back to the Toro dealership.
Last week I purchased a 2020 Timecutter 50 inch with the My Ride Suspension system. I absolutely love it and wished I could have bought one years ago. Having cut the grass 3 times now, its coming up for its first oil and filter change at 5 hours, so off to the dealership I go to purchase a filter.
What a shock to discover that the oil filter (stamped Made in China) is $28 CDN (including tax)? Once home and after a search online I find that Home Depot has the same filter for $11.97 CDN before tax! And I discover I can get the same filter many other places all for under $14 all day long.
The day I purchased the mower I asked about putting an hour meter on the unit (for the money I paid for the mower it should have had one already on it from the factory) and was told it was about a $100 CDN option. I opted not to purchase one. Instead I bought an hour meter online for $25 including shipping that showed up 3 days later and took me all of a half hour to install.
Why do these companies insist on raping you every time you need parts?
I'll be doing a lot of online shopping for any needed parts in the future before I venture back to the Toro dealership.