The Stens representative contacted via phone recently because I had filled out a request online showing interest. He said he was coming by out on field calls in a couple of weeks (no show, no call). I asked him what kind of savings I could expect from Stens over Amazon and EBay. He said about 14%, which isn’t much. Obviously they have tiered pricing based on volume. So I don’t pay taxes (or very little) on Amazon and EBay, have fantastic service and error free orders, have free shipping usually, can order parts just in time, Small if large order, and quality parts , great selection, and good prices. Why would I switch?
Why switch? If your buying OEM from Ama/EBay at a good price, then yeah that's the way to go. But if the OEM's are high and you have to go with aftermarket, Sten's quality is guaranteed to be better. Especially on those two cycle carbs. I've yet to get a bad Stens carb. But the Amazon aftermarkets, it's a crap shoot. Even with their 4 stroke carbs. I've got a box that has some that are anywhere from 6 months old to 6 minutes old that are just junk.
Plus Stens delivers faster here than Amazon or Ebay. Seems everything I buy from Amazon now a days takes at least a week to get. Stens is usually 3 days. But that's because UPS has a stupid thing going on here.
Everything goes to the Little Rock DC. They then load it onto another truck and ship it about 30 miles south to their Pine Bluff DC. If the driver shows up anytime after about 4am, it sit at that DC for a whole day. When I lived in Texas, it was always two working days to the shop.
Amazon use to be almost always be two days. Here lately, they've slowed way down.
That quick shipping, at least for some of us is necessary, because it keeps from getting piled up with equipment. I don't like having too much stuff torn apart, at one time.
