Snapper ST1842 Deck Height Adjustment Problem

[jblackstock2]

I just bought a Snapper ST1842 from Wal-Mart and proceeded to cut my lawn discovering that with the deck height set at 6 (highest level), it scalped my yard. I went ahead and measured the deck height and found that at level 6 it was 2 3/4 inches off the floor. I couldn't even lower the deck to level 1 because it bottoms out at level 2. I checked the specs online and the deck should adjust between 1 and 4 inches. Does anybody know whether there is a way I can adjust the mower height? Any suggestions or comments are appreciated. Thanks, John

 

[Carscw]

Bring it back and get one that is put together right.

Walmart has their over paid workers put them together.

Or you can take the wheels and adjusters off and put them on how they go.

 

[jblackstock2]

Thanks, can you give more detail on how I could fix the "adjuster"?

 

[twinsig]

i have the same problem, my mower is old though, cuz gave it to me.
I can pull the deck up with my hand fairly high then when i lower it , it drops about 4 inches and apps on level 6 and almost bottomed out. something not right #