jekjr
Lawn Addict
- Joined
- Jan 3, 2013
- Threads
- 271
- Messages
- 1,969
Had a customer with a small yard we had been cutting most of this summer. She only wanted us to cut it once every two weeks. She commented the week before we cut it last that it was growing incredibly fast and I told her we could cut it at closer intervals. She said leave it at two weeks. We cut her grass on a Tuesday. It had been raining almost every day before we cut it. She was out of town. It rained that afternoon and heavy the next couple of days. Temperatures in the high 80's and low 90's.
She called m the following Monday and left me a message saying when she got home on Thursday that her grass was considerably higher than her neighbor's and she was dis-satisfied with my service and she no longer needs my service. I tried to call her back but she let it go to voice mail. I left her a voice mail and offered to cut her grass again free since she was unhappy and would set the mower deck height at what ever she chose for me to set it at. She did not reply back.
When we cut her yard it was like cutting hay. The deck was down to 2 1/2". I ran over the mess several times to cut it up so that I did not look so bad.
I have run into some weird situations but that was a unique experience for me.
She called m the following Monday and left me a message saying when she got home on Thursday that her grass was considerably higher than her neighbor's and she was dis-satisfied with my service and she no longer needs my service. I tried to call her back but she let it go to voice mail. I left her a voice mail and offered to cut her grass again free since she was unhappy and would set the mower deck height at what ever she chose for me to set it at. She did not reply back.
When we cut her yard it was like cutting hay. The deck was down to 2 1/2". I ran over the mess several times to cut it up so that I did not look so bad.
I have run into some weird situations but that was a unique experience for me.