Greenworks 80 volt Pro Charging issues

Proftomda

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I'm grasping for straws here as the Greenworks company is of no help at this point. My son bought into the Greenworks 80 volt pro equipment. He purchased a backpack blower, chainsaw and a single 80 volt battery and charger. About 13 months into ownership the battery stopped recharging. As soon as he mounted into the charger he would get a flashing green light for a couple seconds and then a flashing red light. Manual tells you to unplug the charger for 1 minute and try again but no change and no charge. He contacted Greenworks and they agreed to send him a new battery and charger as goodwill measure. The new battery and charger are behaving the same way. Flashing red light and not charging. Both batteries show a blinking single green bar so I believe they are depleted. I have tried mixing and matching the batteries and chargers but nothing works. Greenworks refuses any further assistance and stated that their goodwill equipment that they sent carries no warranty.

So any work arounds? What are the odds that both batteries and both battery chargers are bad? Doesn't sound so green to me....Anybody out there with a similar story?
 

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MowerMike

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The warranty on the Greenworks 80v battery and charger is 4 years, so the "goodwill measure" is total bs. Report those bastards to the BBB.
 

1 Lucky Texan

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Do the problems coincide with any change in the ac supply outlet? Have you tried a different outlet? Just wondering if a hot/neutral reversal at the outlet would cause anything like this.

There may be a guy on ebay that works on that stuff.
 

MowerMike

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Just wondering if a hot/neutral reversal at the outlet would cause anything like this.

No, polarity reversal at an AC power outlet will not affect the operation of a connected appliance, it will just pose a shock or fire hazard.
 

1 Lucky Texan

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No, polarity reversal at an AC power outlet will not affect the operation of a connected appliance, it will just pose a shock or fire hazard.

yeah, just a long-shot. Dunno how sophisticated chargers may be nowadays.
 
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