Stay away from John Deere

Waggzdrummer

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Very disappointed in John Deere for not backing their products. I have a d100 lawn tractor and it’s 6 months past the warranty. I have 33 hrs on the machine. It’s basically brand new. I was having issues with it moving forward so I brought it to my local small engine repair shop. He told me it’s a bad transmission. I had him replace it. I called John Deere and was informed that they needed to diagnose it as well as do all the work to it. And maybe they would help me out but couldn’t say a definitive answer on that. So I was supposed to have my guy pack it up and bring it to John Deere and take work away from him and get charged dealership rates to maybe have them pay for something. Regardless it was going to cost a lot more than my guy did it for. John Deere needs to do a better job standing behind their products. Especially in this situation where the machine had 33 hrs on it. Stay away
 

bertsmobile1

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While it is dissapointing from your point of view JD can not take your repair shops word without checking.
I have made 3 warranty claims against Kawasaki one for an engine I did not fit & 2 for engines I did fit.
Each & every time they had to go back to an authorised Kawasaki dealer for verification as I am not a Kawasaki dealer, I just buy the engines through my wholesale supplier .
On one they had the dealer fix it on the other 2 engines I fitted they supplied me the parts gratis but would not pay for my labour, as the payment is done via credit against orders & I do not order directly from Kawasaki .
Your workshop might have done better going through TuffTorq as they made the transmission, not JD and ultimately Tuff Torq will be carrying the can for the replacement.
Also as Tuff Torq made the tranny they will want to know why it failed in the first place at 33 hours .
 

gotomow

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Very disappointed in John Deere for not backing their products. I have a d100 lawn tractor and it’s 6 months past the warranty. I have 33 hrs on the machine. It’s basically brand new. I was having issues with it moving forward so I brought it to my local small engine repair shop. He told me it’s a bad transmission. I had him replace it. I called John Deere and was informed that they needed to diagnose it as well as do all the work to it. And maybe they would help me out but couldn’t say a definitive answer on that. So I was supposed to have my guy pack it up and bring it to John Deere and take work away from him and get charged dealership rates to maybe have them pay for something. Regardless it was going to cost a lot more than my guy did it for. John Deere needs to do a better job standing behind their products. Especially in this situation where the machine had 33 hrs on it. Stay away

Yikes a D100 John Deere? How old is the thing? 33 hrs on something from 2011-2012 is incredible
 

tom3

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Read this review a while back.

This is a fun, lightweight tractor designed for about 1/3 acre, flat lawns. This is a great mower for your small in-town lawn that you mow every week and you want to look the best. DO NOT expect this model to perform as well or last as long as the more expensive mowers or last on larger lawns. The engine is not designed for mowing on slopes. You may pull a small yard cart (John Deere 450 lb. 7 cu. ft. Tow-Behind Poly Utility Cart) but I strongly suggest that you don’t fill it with dirt, rocks or other heavy materials. It will accept the 2 bin bagger.

Let me repeat, don’t buy this lawn tractor because it’s the cheapest John Deere you can buy. It is only designed for small, relatively flat city lawns. I recommend this mower to very few people.
 

Hammermechanicman

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If it was out of warranty i doubt JD would do anything for you under warranty. That series of mower is there to compete with the box stores mowers. It is a low profit machine and it has the weakest hydrostatic trans available. My local dealer won't carry the low end series because of all the dissatisfied customers who purchase them. He says if you have any hills in the yard the trans usually lasts about 100 hours.
 

Rivets

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I agree that this tractor is cheaply made, but part of the problem is you. If your Chevy has a warranty problem, do you take it to a Ford dealer to have it done. Same thing in the small engine business. Your outcome may have been the same, but no one will ever know, because you didn’t follow the basic rules of warranty service. That part you can’t blame on JD.
 

gotomow

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If the OP has an E100 then he has a basic mower with a CVT transmission. Like stated earlier it's meant to mow small flat yards. Doing Anything else is looking for trouble.
 

tom3

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Consumer Reports and consumersearch.com regularly give the John Deere D100 series lawn tractor high marks for quality, cutting your lawn and dependability. Shows what they know, and what they get paid to report I suppose.

From another review.
General Transmissions makes the CVT transmission in the D105. Tuff Torq makes the transmissions in the rest of the D100 series lineup.

I think I'd take my chances with a CVT drive before another TT hydro.
 

mac

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Rivets said it all, and rightfully so. You bought the cheapest JD that they make, then, when it breaks, you take it to an independent repair shop, and you think JD should repair it? Get a life.
 
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